Certified Nursing Assistant (CNA) Prometric Practice Exam

What is one important step to enhance a resident's confidence during procedures?

1. Using medical jargon for clarity

2. Involving family members in the discussion

3. Clearly explaining each step of the procedure

4. Performing the procedure quickly

The correct answer is: Clearly explaining each step of the procedure

One important step in enhancing a resident's confidence during procedures is to clearly explain each step of the procedure. When residents understand what will happen during the procedure, it can significantly reduce their anxiety and uncertainty. Clarity helps in building trust between the healthcare provider and the resident, as they feel more informed and in control of their situation. This transparency can lead to a greater sense of comfort, as residents know what to expect and can ask questions about any aspect they find confusing or intimidating. Involving family members in the discussion can be beneficial, but it does not directly address the resident's immediate understanding and confidence about the procedure itself. Using medical jargon may actually confuse residents rather than clarify the process, and performing the procedure quickly could increase anxiety or lead to misunderstanding, as it might not allow space for questions or explanations. Therefore, taking the time to communicate effectively and clearly is crucial for enhancing the resident’s confidence.